How To Handle Difficult Clients With Grace

Virtual office, brick and mortar or eBay store – whatever type of business you are operating, difficult clients are a given.  Regardless of your customer service expertise or how trained and experienced your staff is, at some point you will have to deal with unhappy clients. Dealing with problem clients is even more complicated when…

Free Kids Event at the Glazer Children’s Museum

ADMISSION IS FREE from 2 to 7 pm on Tuesdays at the Glazer Children’s Museum! The FREE TUESDAY program is a collaboration between WEDU PBS and Glazier Children’s Museum.  Admission is FREE from 2 to 7 pm courtesy of the Children’s Board of Hillsborough County!  Look for details about upcoming FREE Tuesday events at www.edu.ord/kids  We…

How to celebrate St. Patrick’s Day around the office

Celebrating holidays can help break up the monotony of a standard work schedule. This week, many companies will observe St. Patrick’s Day, Ireland’s national day that holds a special place in the heart of everyone who enjoys parades and the color green. Turning the holiday into an office celebration is easy and can be a…

How small businesses can benefit from a virtual office

Today’s business world is no longer limited to the 9-to-5 work day, so it has become increasingly important to have the ability to respond to customers at all hours of the day. While this may sound like a daunting expectation, the rise of the internet and virtual officing solutions has made it possible and business owners…

Giving Your Customers a Peek Behind the Scenes – Why You Should Do It

Content marketing is and has been a successful marketing strategy for virtual business owners. There are many facets to it, but the driving force behind it is customer engagement and trust. One of the most beneficial ways to use content to not only increase your sales but to win customer trust is by showcasing the…

The Best Way to Brainstorm for New Ideas for Your Business

As an entrepreneur or a business owner, you should always be coming up with new ways of doing things or develop new products, so you remain relevant and competitive in your niche. But, what is the best way to brainstorm for new ideas for your business? People recommend different ways of brainstorming for new ideas…

Trick or Treat? 5 Treats You Can Use in Your Virtual Business

We’ve given you some tricks, so we thought it was time for some treats! Here are 5 FREE treats you can use in your virtual business: 1. Canva – Not only can you use Canva to do your very own graphic design you can also learn graphic design for free on their design school blog!…

5 Tricks to Getting More Traffic to Your Site!

By now we all know that just because you build your company’s website doesn’t mean that people will instantly start visiting it regularly. Unfortunately, building it is just the beginning of the work required. The good news is that there are some simple things you can do to get web traffic and for this Halloween…

Say ‘NO’ to an auto-attendant!

A good receptionist is one of the most vital components of marketing for your business.  Receptionists are responsible for greeting customers, patients, clients, visitors and answering phone calls. They are also responsible for managing the affairs of the office and participating in many aspects of the business.  The receptionist is usually the first point of…