When a customer has a concern, it is important to follow these tips to ensure that they come away with a positive experience they’ll want to share. 

Virtual meetings allow professionals to contribute to meetings they otherwise not be able to attend, and can save costly travel expenses.

When meetings take an unproductive turn, its not only the organizer that is wasting time— the productivity of all attendants is compromised.

Mark Cuban offered advice to entrepreneurs in a recent interview. 

The internet has offered several new means of near-instantaneous correspondence, yet phone conversations have remained the preferred method of contact for many organizations.

At On Point Executive Center, our virtual personal assistant services are performed by trained experts who understand the importance of portraying a professional image for your organization.

Video conferencing has exploded in popularity in recent years, but many professionals need to address new issues of etiquette.

If your organization, meetings are synonymous with “time wasting” or “nap time,” then you might need to reevaluate your strategy.

Online, small businesses must stand out in order to drive traffic and generate quality leads.

Green initiatives help to build consumer loyalty and can reduce spending on overhead. 

Staying organized is important for small businesses in order to avoid unnecessary frustration.

For small businesses, being active in their community is key to attracting and retaining a local customer base.

Market research is crucial for companies of all sizes to stay current with the needs of their customers and community.