Sometimes, it’s best to go to the numbers. We’ve compiled all the stats and information you need when deciding whether a live answering service is the right solution for your business. As a CEO, you wear many hats: manager, accountant, salesperson, marketer, and inventory manager. You have enough on your hands, so let us take…
As the world has been forced to adjust and to adapt to the times we are in, working from home has become one of the most widely adopted and practiced measures to continue working and conducting business. Most industries that aren’t considered essential have had their employees move to working from the confines of their…
Snail mail and good old phone calls are still a thing! eMail, text and instant messaging and robo calls seem to have taken over our means of communication. That being said, phone calls are more important than you think. An overwhelming 65% of customers prefer a phone call as the primary method of communicationwith businesses. Even more…
Virtual receptionists have become the cost-effective way to answer your phones. It is a service that has significantly grown in popularity because of its all-encompassing approach to office support services. A virtual receptionist will answer the phones and take messages, but that is far from all. We can also maintain your calendar, answer customer inquiries, and even…
Remote Receptionist Services Are Our Specialty For over 30 years, On Point Executive Center has helped companies transform their business with the friendly expertise of virtual receptionists. Here’s how a phone answering service is the easiest way to boost your business! Early in my career, I worked for a small catering company just outside of…
By, Jessica Santiago – On Point Executive Center In addition to saving money with shared office space, technology can help small business owners leverage limited capital in smarter, more effective ways. In some cases, using technology provides greater efficiency and versatility, making it a natural progression for processes you may already have in place in…
Five Spooktacular Ideas to Scare Up More Business! Halloween continues to prove to be a holiday favorite with all of its tricks, treats, and decor. Be sure to take advantage of the day by implementing one or more of these business boosters! Trick-Or-Treaters Welcome! Trick-or-treating isn’t just for kids anymore. Anytime throughout the month, put on…
Going Virtual With Our Office Was a Big Part of Our Success! A few years ago, with a team of seven intrepid engineers, artists, and designers and some seed funding from a small business grant, I took the leap and started my own business. Funds were tight and time was precious, so we all knew…
A lot of hard work goes into writing a book. A quick review of your expenses incurred while working on it could save you a bunch on this years tax return. Which deductions did you remember on your taxes? The writing business is like any other business, and that means you get the benefit of…
Seven words to accentuate your already astute vocabulary (not to include accentuate, already astute). DOWNLOAD THIS WRITING RESOURCE BY ON POINT BOOK FAIR WWW.FACEBOOK.COM/ONPOINTBOOKFAIR
An unhappy customer calls into the office. What do you do? Instead of allowing fear to rear its ugly head, meet their needs effectively with these 5 phone etiquette tips. No matter what your line of work, you have probably come into contact with a customer who was unsatisfied with a product or service you…
