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The advantages of On Point’s virtual receptionist and answering services

May 5, 2014

Is your company considering adding another full-time employee to handle the office phone lines? Are you currently struggling to return all client messages and inquiries? On Point Executive Center is proud to offer a solution to these problems that is efficient, affordable, and enhances your brand or companies reputation.

A rapidly growing number of companies have chosen to outsource tasks to virtual receptionist services in order to manage overhead and increase productivity. Virtual receptionists provide off-site communication services, preventing business owners from needing to hire in-house full time receptionists.

At On Point Executive Center in Tampa, Florida, we offer virtual office and receptionist services that will enhance the reputation of your company. The experienced, local receptionists at On Point know the demands on the time of small and medium-size business owners, and have years of practice in managing customer relations and support.

On Point's virtual receptionist service features calls answered with your own custom personal greeting, and calls can be sent to voicemail, transferred to you, or fielded by our in-house professionals. Our experienced receptionists are able to schedule appointments, take messages or call-screen and pre-qualify calls for you, saving valuable time. Messages can also be delivered by e-mail, fax, text, instant message, or by whatever means your company prefers. Your team of virtual receptionists can also make calls on your behalf to relay information or confirm appointments.

Taking advantage of On Point's virtual office and receptionist service allows you to focus on more pressing areas of your business, while remaining confident that our trained staff will deliver professional customer support and service. And with no long-term contracts, virtual receptionist services are a fraction of the cost of a full-time hire. On Point offers virtual receptionist packages on a monthly membership, and packages can be customized to fit your call volume and service style. 


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