Virtual receptionists have become the cost-effective way to answer your phones. It is a service that has significantly grown in popularity because of its all-encompassing approach to office support services. 

A virtual receptionist will answer the phones and take messages, but that is far from all. We can also maintain your calendar, answer customer inquiries, and even contact your clients with appointment reminders. We’ll even offer software supportand reporting!

Never again will your calls go unanswered, so there are no more missed business calls and opportunities!

The flexibility alone makes this custom concierge well worth the expense. You are free to set your own hours and create a format that works best for your business.

Virtual receptionist service brings a unique opportunity to advance your customer service standards, while simultaneously saving money and increasing your bottom line.

Here is how a virtual receptionist service is the cost-saving opportunity you have been seeking for your growing business! 

#1 Eliminate Overhead

A virtual receptionist costs far less than a full-time or even a part-time salary. 

Virtual phone service translates to considerable savings, offering expertly trained support staff at a fraction of the price of a full-time employee. 

Hiring an entire administrative team is not only a costly affair but a time-consuming one, too. Instead, ditch the fussy HR procedures and hire a professional team for all of your administrative needs. With no time spent hiring and training, your company will save countless dollars on insurance, 401K, and paid time off. Businesses can also benefit from some serious tax deductions, too. 

With a virtual office staff, you no longer need a brick & mortar location, because we already have one for you!

Benefit from a prestigious Rocky Point address and all of the experience that On Point Executive Center has to offer. Our beautiful waterfront facility welcomes you home, eliminating the need for a long-term lease and all that accompanies it. Utilities, rent, and insurance all add up quickly, and they can cost tens of thousands of dollars each year.

Busy CEOs on the go can focus on new growth while we keep everything running smoothly. We even have luxury meeting and conference space, too!

Virtual receptionists help you save on all of the amenities, benefits, and supplies that a full-time employee demands. 

A virtual assistant can save up to 78% of annual operating costs – that’s a lot of money!

Don’t go it alone; On Point Executive Center stands with you. Call us today 813.350.7800.

#2 Qualify Your Calls

You’re busy enough without the pesky bother of repeated telemarketers and sales calls. 

By using a virtual receptionist service, you only take the calls that are beneficial to you. It will prevent your entire staff from getting preoccupied with matters that just aren’t that important, so you can enjoy office productivity like never before.

Virtual receptionists will keep everyone focused and on track with fewer distractions throughout the workday. 

The phone is an invaluable medium for business communication, with over 54% of callers using the phone for appointment scheduling. 

While the web conversion rate hovers around 2 percent, the conversion rate skyrockets to up to 50% for phone calls. 

Therefore, it’s imperative that your callers encounter a friendly, professional, and experience voice when they contact your business. We can even help with appointment reminders and sales follow-ups, significantly improving client retention.

Virtual receptionists can support your company’s sales initiatives with call qualifying. Through targeted conversation and research, we can ensure that spam is removed from your call list and no bad leads ever reach your desk, saving you countless hours and dollars. 

Our receptionists ensure no lead goes overlooked, with superior response rates across a variety of platforms.

Now you only receive the leads that are relevant to you, so your sales team can focus on what really matters. 

#3  Professionalism and Service

We can’t stress it enough. A professional, welcoming demeanor is the number one secret to success, and people are willing to pay for it. In a 2017 Digital Marketing Trendssurvey, 3 out of 5 Americans said they would try a new brand because of their customer service. 

It’s been proven again and again: customer satisfaction leads to client retention and higher sales.

At On Point Executive Center, we combine the industry’s top talent with cheerful, experienced receptionists who represent your company in the very best light.

No matter the time, your callers will enjoy a friendly, professional voice on the line who can expertly and efficiently handle their very need. That kind of support and service can capture an entirely new audience for your budding business.

Customers don’t want to wait when they’re ready to buy, so we make sure someone is always there to take the call, so you never lose a sale.

In a world gone increasingly digital, you can enjoy round-the-clock online support through email, chat, and phone answering service. 

Get a leg up on your competitors by keeping the lights on, even when the rest of the world is sleeping.

You don’t have to be a huge company to sound like one with On Point Executive Center’s virtual receptionist service.

Call us today at (813) 350-7800 to see how we can best serve your business needs!